By Femi Anamelechi
Nigeria Customs Area Controller (CAC), Lagos Free Trade Zone (LFTZ) Command has recorded 101% revenue growth as Comptroller Hauwa Abubakar charged officers of the Command to always uphold professionalism, integrity and discipline to enhance the reputation of NCS to further Foster effectiveness and legitimacy.The CAC gave the advice on Wednesday, 28 January 2026, while declaring open a Workshop on Reputation Management for officers and men of the Command held in compliance of directives from the Nigeria Customs Service Headquarters.Comptroller Hauwa Abunakar gave the advice during her Welcome speech to participants at the workshop. The CAC while appreciating the Comptroller-General of Customs and the Service’s management team for prioritising character and conduct alongside revenue generation and enforcement urged officers to always uphold professionalism and integrity in discharging their duties.
“Our reputation determines the level of trust the public has in us and the confidence of stakeholders in our operations. Once damaged, reputation is difficult to restore; however, when carefully nurtured, it becomes a powerful tool for effectiveness and legitimacy Comptroller Hauwa Abunakar emphasized the importance of reputation management and pointed out the demageing effect of negative image during periods of public scrutiny challenges on instant information sharing.According to her the actions of individual officers, both on and off duty, can significantly impact the image of the Service.While appraising the Command’s performance, she disclosed that the LFTZ Command recorded a remarkable revenue collection of ₦724.39 billion in 2025, compared to ₦359.06 billion in the preceding year, representing an increase of about 101.74 percent.
“This remarkable achievement is a clear reflection of the dedication, professionalism and commitment of officers and men of this Command. However, sustainable revenue growth is closely tied to our reputation as a disciplined, transparent and professional service”, she said. The high point of the event was key presentation of lecture by Senior officers of the Command, including the Public Relations Officer, Chief Superintendent of Customs (CSC) Abiola Abdullahi-Lagos on operational transparency, professionalism, communication style, leadership, institutional values, crisis and reputational risk management.Most Participants at the workshop expressed their appreciation of the management of the Nigeria Customs Service for the workshop and pledged to serve as worthy ambassadors of the Service in their conduct and interactions.
