By Femi Anamelechi
The Nigeria Customs Service (NCS), Western Marine Command, has reiterated need to intensify efforts to strengthen professionalism and public trust with a reputation management training for officers and men of the Command.Western Marine Command held the training on Tuesday, 3rd February 2026, at the Command’s headquarters in Lagos,.The training which was organised in compliance with a directive of the Comptroller-General of Customs (CGC), Adewale Adeniyi is aimed at reinforcing ethical conduct, institutional image, and stakeholder confidence across the Service. Western Marine Area Controller (CAC), Comptroller Patrick Ntadi, described reputation management as a critical pillar of effective customs operations, noting that officers serve as the primary interface between government and the public.
The CAC urged officers to uphold professionalism and integrity in the discharge of their duties, warning that unprofessional conduct could have negative impact on public trust and credibility of the Service.According to him:“The Nigeria Customs Service remains one of the most dignified institutions in the country, and our responsibility is to serve humanity with integrity. This training is meant to reinforce our values and ensure that officers conduct themselves in ways that promote trust and compliance”, He commended officers of the Command for their discipline and professional conductes in discharge of their duties. He emphasized that credible conduct was essential to achieving the Service’s core mandates of revenue generation, trade facilitation, and national security.
The training facilitator and Command Public Relations Officer, Chief Superintendent of Customs (CSC) Dauda Ibrahim, described reputation management as a collective responsibility and pointed out that the initiative was designed to enhance officers’ conduct, character, and ethical standards.Also the Zonal Coordinator, Zone ‘A’, Assistant Comptroller-General of Customs (ACG) Mohammed Babandede, lauded the operational performance of the Western Marine Command, describing the growth of the Command as impressive.The ACG was on a working visit to the command and disclosed that Zone ‘A’ contributes between 85 and 90 percent of the Service’s national revenue .
He reiterated the strategic importance within Customs operational framework.“Zone ‘A’ is critical to our operations. Officers must remain vigilant in revenue collection, trade facilitation, and anti-smuggling. Any goods that threaten national security, public health, or safety must be intercepted without compromise”, he said.The CAC disclosed that the Western Marine Command is not primarily revenue-focused but consistent in anti-smuggling operations, describing the Command’s enforcement performance as commendable.
